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In Their Own Words: What Agents and Brokers Say About Carrier Technology
This 27 page report articulates what agents like and don't like about carriers' technology and offers their suggestions for improvement. Agents also identify functionalities they want but don't have and rate the relative importance of those functionalities. Deep Customer Connections adds its analysis and recommendations.
- Individual PDF copy is $299
Deep Customer Connections' Annual Benchmark Report
Deep Customer Connections' 2009 7th Annual Benchmark Report for Property and Casualty Carriers presents detailed information and insights about the performance of carriers based on ratings by independent agents. The report answers critical questions, such as what is most important to agents and includes expert analysis and recommendations.
- Individual PDF copy is $1,295
- Buy before the end of the year and save $100.
- Contact us to discuss discounts for current/repeat customers and for multiple copy pricing.
NAMIC/Deep Customer Connections' Executive Survey Report
Deep Customer Connections and NAMIC (National Association of Mutual Insurance Companies) collaborated to survey carrier executives to determine what EDB initiatives they are taking, what they experience as the greatest EDB challenges, and how their ratings compare with agents' ratings. Learn about these details and more in this timely report.
- Individual PDF copy is $199
Deep Customer Connections has given us unbiased, valuable insights that inform the investments we make towards delivering an extraordinary sales & service experience for our partners. They have demonstrated a willingness to customize the analytics and conversation to our needs.
